Career

Career Opportunity

Do you interested in a company that offers stability, advancement and outstanding earning potential?

Welcome to the interesting world of careers at IRS Software Solution (M) Sdn Bhd. IRS’s mission is to improve service quality and ensure system developed to assist customers in running their business effectively and consistently. We value people who can thrive in a highly competitive, challenging and rapidly changing environment.

Software Developer
Location:
  • HQ – Bandar Puteri, Puchong

Job Description:

  • Participate in all phases of software development life cycle including requirement study, design, development, testing and deployment.
  • Develop system using Microsoft Visual Studio 2008, 2012, Fast report and etc.
  • Meet Customers to get the requirements and study the requirements.
  • Enhance the system based on the customer’s needs.
  • Assist support team on the technical problem.
  • Software testing.
  • Deployment of the software.
  • Provide training, documentation and technical advice to Customer Service and On-site Support team.
  • Fix system bug as and when required.
  • Perform other related duties as required by supervisor.

Academic Qualification:

  • A Degree qualification in Computer Science / Information Technology

Experience / Skill Required:

  • At Least 2 years or above experience in web application or desktop application development using MS visual Studio.
  • Possess good analytical and problem-solving skills.
  • Able to work independently with minimum supervision and outside working hours when required.

Required Programming Skills

  • 1. C#, ASP.Net, Javascript, 3rd party web application, UI Controls OR
  • 2. VB.Net, MSSQL
  • Optional: DevExpress, Fast Report
  • Experience in Mobile Development is an added advantage.
  • Knowledge in VPN Technology.
  • Knowledge in Accounting, CRM, and E-Commerce would be advantageous.
  • Knowledge in Microsoft Azure would be advantageous.
  • Fluent in English, Bahasa Malaysia & Chinese.

Attractive Benefits:

  • Employee Training Course
  • Personal Accident Insurance
  • Birthday Gift RM300

Note: Only shortlisted candidate will be called for interview

Customer Service Executive
Location:
  • HQ – Bandar Puteri, Puchong

Job Description:

  • Answer incoming call from customers.
  • Provide technical assistance through phone, email or remote access.
  • Log in the case into the CRM system.
  • Monitor customer’s support maintenance, send reminder and quotation through emails before the maintenance contract expires.
  • Test on the product before guiding customers.
  • Record any system bugs or enhancement and report to R&D personnel.

Academic Qualification:

  • Diploma in Computer Studies or its equivalent.

Experience / Skill Required:

  • Good negotiation and presentation skills.
  • Good problem solving and decision-making skills.
  • Able to interact with people at all levels.
  • Good communication skills in Mandarin (able to converse in Mandarin is a must), English and Bahasa Malaysia.
  • Knowledge in Windows application, etc. system backup, antivirus software, remote software.
  • Knowledge in Microsoft Office.
  • Knowledge of Networking.
  • Experience in PC troubleshooting.
  • Knowledge in troubleshooting hardware such as receipt printer, cash drawer, label scale machine and etc.
  • Good interpersonal skill.
  • Able to work under stress.
  • Willing to work on shift hours if required.

Note: Only shortlisted candidate will be called for interview

System Support Engineer
Location:
  • HQ – Bandar Puteri, Puchong

Job Description:

  • Provide Installations of both hardware & software.
  • Provide On-site support, training and after-sales services to a customer.
  • Responsible to collect payment from a customer after implementation is completed.
  • Responsible to record customer related information in official document/system as per the company’s procedures.
  • Responsible to contact the customer for installation and deployment.
  • Must capture photos after installation.

Academic Qualification:

  • Diploma in Computer Studies or its equivalent.

Experience / Skill Required:

  • Good presentation skill.
  • Good communication skill in English and BM.
  • Knowledge in Window application, etc. system backup, antivirus software, remote software.
  • Knowledge in Microsoft Office.
  • Knowledge and experience in Networking.
  • Experience in hardware and software maintenance and PC troubleshooting.
  • Good interpersonal and communication skills and able to interact with people at all levels.
  • Able to work under pressure environment.
  • Willing to work late and standby during public holidays and weekend (on rotation basis).
  • Possess own transport and valid driving license to travel to customer’s place including hardware delivery.

Note: Only shortlisted candidate will be called for interview

Technical Writer
Location:
  • HQ – Bandar Puteri, Puchong

Job Description:

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
  • Produce high-quality documentation that meets applicable standards and is appropriate for it’s intended audience.
  • Write easy-to-understand user interface text, online help and developer guides.
  • Create tutorials to help end-users use a variety application.
  • Analyze existing and potential content, focusing and reuse and single-sourcing opportunities.
  • Create and maintain the information architecture.

Academic Qualification:

  • Degree in Computer Science, Engineering or equivalent preferred.

Experience / Skill Required:

  • Proven working experience in technical writing of software documentation.
  • Ability to deliver high-quality documentation paying attention to details.
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
  • Excellent written skills in English.
  • Strong working knowledge of Microsoft Office.
  • Basic familiarity with SDLC and software development.

Note: Only shortlisted candidate will be called for interview

Marketing Manager
Location:
  • HQ – Bandar Puteri, Puchong

Job Scope:

  • Plan and execute all marketing activities, including digital marketing, SEO/SEM, marketing database, email, social media and display advertising campaigns.
  • Design, build and maintain our social media presence.
  • Measure and report performance of all marketing activities, and assess against goals (ROI and KPIs).
  • Identify trends and insights, and optimize marketing spend and performance based on the insights.
  • Brainstorm new and creative growth strategies.
  • Collaborate with internal teams to create landing pages and optimize user experience.
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
  • Instrument conversion points and optimize user funnels
  • Collaborate with agencies and other vendor partners.
  • Require to join associations as part of strategies to build extensive network.
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.

Requirements:

  • Bachelor Degree in Marketing or any related field.
  • Proven 3 to 5 years of working experience in digital marketing and marketing.
  • Excellent public relations and presentation skills.
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
  • Experience in optimizing landing pages and user funnels.
  • Experience in setting up and optimizing Google Adwords campaigns & Facebook Advertising platforms.
  • Solid knowledge of website analytics tools (e.g., Google Analytics).
  • Working knowledge of ad serving tools (e.g., DART, Atlas).
  • Working knowledge of HTML, CSS, and JavaScript development and constraints.
  • Strong analytical skills and data-driven thinking.
  • Up-to-date with the latest trends and best practices in online marketing and measurement.
  • Excellent communication and written skills in English and Mandarin.

Note: Only shortlisted candidate will be called for interview

Software Sales Consultant
Location:
  • HQ – Bandar Puteri, Puchong

Job Description:

  • Discover potential customer & record client inquiry in formal documentation.
  • Contact potential customer to arrange appointment.
  • Study customer requirements and conduct demo appropriately to present how these needs could be met by software service.
  • Quoting and negotiating the prices and terms of a sales agreement.
  • Coordinate with other departments to ensure delivery of software, hardware, and services.
  • Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals
  • Maintain and develop a relationship with new and existing customers.
  • Identify and resolve customers concerns and problems.
  • Fulfill other duties and responsibilities as assigned such as update superior on daily appointments and follow up a status on new leads.
  • Participate in marketing events such as seminars, exhibitions, and social events.
  • Attend company and team meeting and briefing for developing sales strategy and plans to increase the number of opportunity and achievement.
  • Monitor competitor activity and competitor’s products.
  • Provide on the job training to new sales employees.
  • Self-improvement in feeding sales negotiation and closing skill.
  • Responsible to collect payment from customers after implementation completed.

Academic Qualification:

  • Minimum 1 year working experience in Sales.
  • Diploma/Degree in Computer Studies/ Business Studies/ Administration /Management fields or its equivalent.
  • Candidate with past and/or current working experience in software Sales is an added advantage.

Experience / Skill Required:

  • Good selling technique & presentation skill.
  • Able to interact with people at all levels.
  • Good communication skills in English, Bahasa Malaysia & Mandarin.
  • Self-motivated & hardworking.
  • Computer literate.
  • Able to work as a team & independently.
  • Possess own transport.

Note: Only shortlisted candidate will be called for interview

Graphic Designer (UI/UX)
Location:
  • HQ – Bandar Puteri, Puchong

Job Description:

  • Gather and evaluate user’s requirements in collaboration with software development team to define and implement innovative solutions for product direction, visual and experience.
  • Execute all visual design stages from concept to final hand-off to software development team.
  • Illustrate design ideas using storyboards, process flows and sitemaps.
  • Design user interface elements such as menus, tabs, widgets, build page navigation buttons and search fields.
  • Develop UI mockups and prototypes.
  • Identify and troubleshoot UX problems.
  • Conduct layout adjustments
  • Conceptualize and design creative layout and artwork for company’s overall marketing campaign.
  • Propose creative branding ideas.

Academic Qualification:

  • At least a Diploma in Art/Design/Creative Multimedia, Advertising/Media or equivalent.

Experience / Skill Required:

  • At least a Diploma in Art/Design/Creative Multimedia, Advertising/Media or equivalent.
  • Proven work experiences as UI/UX Designer or similar role with design projects portfolio.
  • Solid experience in creating wire frames, storyboards, user flows, process flows and site maps.
  • Up-to-date knowledge of design software such as Adobe Illustrator, Photoshop, In design and other design tools.
  • Online marketing knowledge and photo shooting experience are added advantages.

Note: Only shortlisted candidate will be called for interview

If you’d like to register your interest in working with IRS Software Sdn Bhd, kindly write in a comprehensive C.V. with qualifications, working experience, current, and expected salaries via email to hr@irs.com.my or call HR Department at 015-4840 7888 for an interview appointment.

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