Career Progression & Job Opportunities
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Career

Career Opportunity

Do you interested in a company that offers stability, advancement and outstanding earning potential?

Welcome to the interesting world of careers at IRS Software Solution (M) Sdn Bhd. IRS’s mission is to improve service quality and ensure system developed to assist customers in running their business effectively and consistently. We value people who can thrive in a highly competitive, challenging and rapidly changing environment.

Software Developer
Location:
  • HQ – Bandar Puteri, Puchong

Job Description:

  • Participate in all phases of software development life cycle including requirement study, design, development, testing and deployment.
  • Develop system using Microsoft Visual Studio 2008, 2012, Fast report and etc.
  • Meet Customers to get the requirements and study the requirements.
  • Enhance the system based on the customer’s needs.
  • Assist support team on the technical problem.
  • Software testing.
  • Deployment of the software.
  • Provide training, documentation and technical advice to Customer Service and On-site Support team.
  • Fix system bug as and when required.
  • Perform other related duties as required by supervisor.

Academic Qualification:

  • A Degree qualification in Computer Science / Information Technology

Experience / Skill Required:

  • Atleast 2 years or above experience in web application or desktop application development using MS visual Studio.
  • Possess good analytical and problem-solving skills.
  • Able to work independently with minimum supervision and outside working hours when required.

Required Programming Skills

  • 1. C#, ASP.Net, Javascript, 3rd party web application, UI Controls OR
  • 2. VB.Net, MSSQL
  • Optional: DevExpress, Fast Report
  • Experience in Mobile Development is an added advantage.
  • Knowledge in VPN Technology.
  • Knowledge in Accounting, CRM, and E-Commerce would be advantageous.
  • Knowledge in Microsoft Azure would be advantageous.
  • Fluent in English, Bahasa Malaysia & Chinese.

Attractive Benefits:

  • Employee Training Course
  • Personal Accident Insurance
  • Birthday Gift RM300

Note: Only shortlisted candidate will be called for interview

Customer Service Executive
Location:
  • HQ – Bandar Puteri, Puchong

Job Description:

  • Answer incoming call from customers.
  • Provide technical assistance through phone, email or remote access.
  • Log in the case into the CRM system.
  • Monitor customer’s support maintenance, send reminder and quotation through emails before the maintenance contract expires.
  • Test on the product before guiding customers.
  • Record any system bugs or enhancement and report to R&D personnel.

Academic Qualification:

  • Diploma in Computer Studies or its equivalent.

Experience / Skill Required:

  • Good negotiation and presentation skills.
  • Good problem solving and decision-making skills.
  • Able to interact with people at all levels.
  • Good communication skills in Mandarin (able to converse in Mandarin is a must), English and Bahasa Malaysia.
  • Knowledge in Windows application, etc. system backup, antivirus software, remote software.
  • Knowledge in Microsoft Office.
  • Knowledge of Networking.
  • Experience in PC troubleshooting.
  • Knowledge in troubleshooting hardware such as receipt printer, cash drawer, label scale machine and etc.
  • Good interpersonal skill.
  • Able to work under stress.
  • Willing to work on shift hours if required.

 

Note: Only shortlisted candidate will be called for interview

Junior Tester/QA
Location:
  • HQ – Bandar Puteri, Puchong

Job Description:

  • Work Closely with BA and developer team to translate requirement into test cases.
  • Responsible for developing test plan, test cases, test scenarios and perform QA testing.
  • Carry out integration, system, acceptance, regression, functionality, UI/UX, performance, and Web API test.
  • To ensure the deliverables are in line with requirements/expected business solutions and meet the deployment requirements.
  • Test functionality during each sprint and release to ensure good quality of deliverables.
  • Guide and assist developers in the testing matter.
  • Participate and contribute in sprint planning and review activities.
  • Collaborate closely with BA to understand the requirements on entire process for the preparation of test cases.
  • Collaborate closely with developers on program changes and bug fixes.
  • Identify bugs in new and existing code, determine root cause and reporting to developers.
  • Perform complete regression testing when bugs are fixed by developers.
  • Estimate, prioritize, plan and coordinate testing activities.
  • Accountable for sprint and release commitments are completed on time.
  • Accountable for compliance with quality control process.
  • Participate in process improvements as required.

Academic Qualification:

  • Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree in Computer Science, Information Technology or equivalent.
  • Foundation Tester Certification (ISTQB) would be an advantage.
  • Proficient in basic MS Office.

Experience / Skill Required:

  • Fresh graduates or with 1 year(s) of working experience in the related field.
  • Effective communication (English) – Speaking and writing, be able to communicate with Developers and BA.
  • Working knowledge of manual testing, functional, performance and regression testing would be advantage.
  • Ability to understand business requirement and system acceptance criteria.
  • Strong analytical and problem-solving skills.
  • Attention to detail and troubleshoot errors.
  • Self-driven, willingness to find out and research.
  • Experience in generate test plan and test case.
  • Working knowledge of Postman on Web API test would be an advantage.
  • Working knowledge of Retail, POS and F&B would be an advantage.

Note: Only shortlisted candidate will be called for interview

System Support Engineer
Location:
  • HQ – Bandar Puteri, Puchong

Job Description:

  • Provide Installations of both hardware & software.
  • Provide On-site support, training and after-sales services to a customer.
  • Responsible to collect payment from a customer after implementation is completed.
  • Responsible to record customer related information in official document/system as per the company’s procedures.
  • Responsible to contact the customer for installation and deployment.
  • Must capture photos after installation.

Academic Qualification:

  • Diploma in Computer Studies or its equivalent.

Experience / Skill Required:

  • Good presentation skill.
  • Good communication skill in English and BM.
  • Knowledge in Window application, etc. system backup, antivirus software, remote software.
  • Knowledge in Microsoft Office.
  • Knowledge and experience in Networking.
  • Experience in hardware and software maintenance and PC troubleshooting.
  • Good interpersonal and communication skills and able to interact with people at all levels.
  • Able to work under pressure environment.
  • Willing to work late and standby during public holidays and weekend (on rotation basis).
  • Possess own transport and valid driving license to travel to customer’s place including hardware delivery.

Note: Only shortlisted candidate will be called for interview

Technical Writer
Location:
  • HQ – Bandar Puteri, Puchong

Job Description:

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
  • Produce high-quality documentation that meets applicable standards and is appropriate for it’s intended audience.
  • Write easy-to-understand user interface text, online help and developer guides.
  • Create tutorials to help end-users use a variety application.
  • Analyze existing and potential content, focusing and reuse and single-sourcing opportunities.
  • Create and maintain the information architecture.

Academic Qualification:

  • Degree in Computer Science, Engineering or equivalent preferred.

Experience / Skill Required:

  • Proven working experience in technical writing of software documentation.
  • Ability to deliver high-quality documentation paying attention to details.
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
  • Excellent written skills in English.
  • Strong working knowledge of Microsoft Office.
  • Basic familiarity with SDLC and software development.

Note: Only shortlisted candidate will be called for interview

Sales Consultant
Location:
  • HQ – Bandar Puteri, Puchong

Job Description:

  • Discover potential customer & record client inquiry in formal documentation.
  • Contact potential customer to arrange appointment.
  • Study customer requirements and conduct demo appropriately to present how these needs could be met by software service.
  • Quoting and negotiating the prices and terms of a sales agreement.
  • Coordinate with other departments to ensure delivery of software, hardware, and services.
  • Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals
  • Maintain and develop a relationship with new and existing customers.
  • Identify and resolve customers concerns and problems.
  • Fulfill other duties and responsibilities as assigned such as update superior on daily appointments and follow up a status on new leads.
  • Participate in marketing events such as seminars, exhibitions, and social events.
  • Attend company and team meeting and briefing for developing sales strategy and plans to increase the number of opportunity and achievement.
  • Monitor competitor activity and competitor’s products.
  • Provide on the job training to new sales employees.
  • Self-improvement in feeding sales negotiation and closing skill.
  • Responsible to collect payment from customers after implementation completed.

Academic Qualification:

  • Minimum 1 year working experience in Sales.
  • Diploma/Degree in Computer Studies/ Business Studies/ Administration /Management fields or its equivalent.
  • Candidate with past and/or current working experience in software Sales is an added advantage.

Experience / Skill Required:

  • Good selling technique & presentation skill.
  • Able to interact with people at all levels.
  • Good communication skills in English, Bahasa Malaysia & Mandarin.
  • Self-motivated & hardworking.
  • Computer literate.
  • Able to work as a team & independently.
  • Possess own transport.

Note: Only shortlisted candidate will be called for interview

Graphic Designer
Location:
  • HQ – Bandar Puteri, Puchong

Job Description:

  • To conceptualize, design, creative layout and artwork the company’s overall marketing campaign.
  • To develop creative idea concepts and to contribute branding ideas.
  • Gather visual and analysis requirements from R&D Team.
  • Working as part of a team with business development and marketing development.
  • To create graphics and multimedia content for a social media platform.
  • Handle and update website.

Academic Qualification:

  • At least a Diploma in Art/Design/Creative Multimedia, Advertising/Media or equivalent.

Experience / Skill Required:

  • Fresh Graduate/ 1-2 years working experience in the related field for this position.
  • Proficiency in Adobe Illustrator, Photoshop, Indesign and other design tools.
  • Online marketing knowledge & photo shooting are added advantages.
  • Possess positive working attitude, self-motivated, proactive, good time management
  • Team player.
  • Ability to work independently with minimum supervision.
  • Ability to work under pressure to meet tight deadlines.
  • Able to handle rejection and comments.
  • Able to speak and read Mandarin will be added advantage.

Note: Only shortlisted candidate will be called for interview

If you’d like to register your interest in working with IRS Software Sdn Bhd, kindly write in a comprehensive C.V. with qualifications, working experience, current, and expected salaries via email to hr@irs.com.my or call HR Department at 015-4840 7888 for an interview appointment.

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